Our Services

Strategic Communications
We specialize in researching, diagnosing and planning communication strategies for organizations and companies.

Because research is the cornerstone of our strategy, we employ an interactive information-gathering process that engages stakeholders such as employees or members. The information enables us to customize the communication strategies and solutions accordingly. Our hallmark is incorporating measurable goals and objectives as well as a measurement strategy so clients can evaluate the implementation results.

We can help you with communication audits, research and planning to support:
  • Employee or member engagement and retention
  • Community and stakeholder relations
  • Corporate growth and relocations
  • Mergers and acquisitions
  • Crisis and business continuity

Here's how we developed a community consultation process and plan for NorskeCanada, a pulp and paper mill. > more

Change and Issues Management
Preparing people and their environment for change is critical to the growth and success of an organization. We help clients to achieve that by developing and implementing strategies to navigate, manage and communicate change effectively. But, those strategies are not based on generic or outdated statistics. Instead, we design and administer with research proven methodology and processes such as customized employee engagement surveys. Then, we translate the research data and analysis into reliable and credible recommendations.

Sometimes, an organization must take special measures to solve problems caused by a crisis or issue. We help clients prepare and implement strategies so they can manage and communicate appropriately while under pressure. Again, research plays an integral role in determining the strategy.

Here's how we helped build employee ownership and a better working environment at the Certified General Accountants Association of Canada. > more